Get BD MP4 files recognized by WDTV Media Player

Diana Joan

May 16, 2016 09:21 am / Posted by Diana Joan

BD MP4 files can’t recognized by WDTV Media Player issues:

I have downloaded some TV series in BD MP4 format to my hard drive, but when I put them on my WD TV HD Media Player it won't play them.

I can see the MP4 files in WD TV, but when I try to play them I get a message telling that the file format is not supported.

My WDTV Live does not support all my BD MP4 files? I can play some of my BD MP4 video on WDTV live, while cannot play others of my BD MP4 files.

I could play BD MP4 files on my HD TV via WD TV Media Player earlier today, however, after the update WD TV Live gives the 'unsupported format' message for BD MP4 files not cached.

Though WD TV Media Player announced to play MP4, MOV, AVI, WMV, MPG, VOB, DVR-MS, MKV video files via USB drive or network; sometimes we still encounter cannot play those kind of video files on WD TV Play, WD TV Live, or WD TV Live Hub.


Media File Formats Supported by WDTV Media Player

Media File Formats Supported on the WD TV Live Streaming Media Player, WD TV Live Hub Media Center, WD TV Live Plus HD Media Player, WD TV Live (WDBAAx0000NBK) HD Media Player, and WD TV HD Media Player (Gen 2) (Based on Firmware Version 3.12.13 for the WD TV Live Hub Media Center, 1.06.16_B for the WD TV Live Plus HD Media Player, 1.06.15_V for the WD TV Live HD Media Player and 1.01.77 for the WD TV HD Media Player (Gen 2))

Video -- MPEG1/2/4, WMV9, AVI (MPEG4, Xvid, AVC), H.264, MKV, MOV (MPEG4, H.264), M2TS, TP, TRP, TS, MP4, ASF, VOB (unprotected or unencrypted)

  • MPEG2/4, H.264, and WMV9 support up to 1920x1080p 24fps, 1920x1080i 30fps, 1280x720p 60fps resolution.
  • FLV file extensions are supported (using a video codec of H.264 and an Audio codec of AAC only) in the latest firmware version for all of the above devices besides the WD TV HD Media Player (Gen 2).
  • RMVB videos from Real Media are not supported. You will need to use conversion software to convert them to a supported format.

Audio -- MP3, WAV/PCM/LPCM, WMA, AAC, FLAC, MKA, AIF/AIFF, OGG, Dolby Digital, DTS

  • AAC/Dolby Digital/DTS decodes in 2 channel output only. You will need an audio receiver capable of decoding these codecs for additional channels.

Playlists -- PLS, M3U, WPL

Subtitles -- SRT, ASS, SSA, SUB, SMI

Note: Be sure to update your WD TV Live HD Media Player to the latest firmware.

Even the WD TV claims to supported video format if include WD TV unrecognized video or audio codec will fail to play on WD TV. For example, WD TV won't play H.265 encoded MP4 and etc.

How to Play BD MP4 Videos on WD TV?

An all-in-one method to successfully play video files on WD TV Media Player is to convert WD TV unsupported BD MP4 video files to WD TV more compatible one.

Pavtube Video Converter is just the ideal WD TV Converter which has both Windows and Mac version. Acting as the WD TV Video Converter, Pavtube Video Converter can convert BD MP4 as well as FLV, SWF, WebM, OGV, F4V, F4F, WTV, DVR, ASF, MPEG, WMV, AVI, DivX, DV, MP4, M4V, MOV, MXF, MKV, VOB, MTS, 3GP, and etc to WD TV more supported video format which list in the supported format above.

Guide: Convert BD MP4 Video to WD TV format

Free download, install and run the ideal WD TV Video Converter - Pavtube Video Converter (for Windows or for Mac, depends on your platform).

Step1. Add BD MP4 files

Hit "Add video" or you can drag and drop BD MP4 files into it directly.

load files

Step2. Select WD TV format

Click the "Profile" drop-down button to select WD TV more supported video format like MPEG-4 encoded "MP4 MPEG-4 Video (*.mp4)" from the "Common Video" category. To play HD WMV files on WD TV, please select "HD MPEG-4 Video (*.mp4)" from the "HD Video" category.

select files

Step3. Convert BD MP4 to WD TV

Click the "Convert" button to start and finish converting BD MP4 to WD TV more supported video format.

Warm tip: If the WD TV still won't play the converted BD MP4 files, you may try to unplug the WD TV, unplug the cables and the power, and then start it up again; or update the firmware; or turn the Media option on to get the files to display in folder video, and then turn the Media mode off.



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