Instead of storing your files on the Internet, WD My Cloud is a local networked repository for all your content so you can access it from media players, portable devices or PC/Mac. The more you want do with the WD My Cloud, the more problems as well.
AVI can't work fine with WD My Cloud issues
I want to stream AVI videos from my WD MyCloud. At the moment it finds the MyCloud, and files, but refuses to play on media player. I know that MKV files can't be streamed with DLNA, but it wont play AVI files either (unsupported file error). The files play on ipads/ iphones, so I think the My Cloud and router work fine. Can I change the file format so it is able to be used. If so, what format would be OK? Not sure why AVI files wont play. Is there a setting I should look at for that?
I'm having this problem. I have a macbook air OS X and I got WD My Cloud. All files like .mp4 and .mkv and .avi play on my DLNA for my Samsung TV and my iPhone 6 Plus fine. The problem is when I open up WD MyCloud on my mac, it wont open or play .avi files. (P.S. - I downloaded all the files to my mac, then uploaded them to WD My Could for storage purposes, they played just fine on my mac before I put them on WD My Cloud). So how do I fix the problem to be able to play .avi files on my Mac OS X via WD My Cloud?"
Is there a way to transcode unsupported files (avi. for example) on my "WD my cloud 4tb'' and stream to ? Official android WD My Cloud app supports only mp4 but there is a Twonky media server installed on the device, why can't it do the job?
WD My Cloud unsupported with all AVI files
The My Cloud Personal Cloud Storage from WD features a large 4/2/2TB storage capacity capable of holding a variety of files from HD video to movies, music, photos, documents and more. The MyCloud Personal Cloud Storage device allows you to store all of your files in a central location and make those files accessible from nearly any web-enabled computer or mobile device.
As we know WD My Cloud device uses TwonkyMedia as its DLNA media server, which can fully support a wide range of video, audio files including 3GP, AVI, FLV, MKV, MOV, MP4, MPG, etc. While, AVI is a multimedia container format which may carry audio/visual data inside in virtually any compression scheme, including Full Frame (Uncompressed), Intel Real Time (Indeo), Cinepak, Motion JPEG, Editable MPEG, VDOWave, ClearVideo / RealVideo, QPEG, and MPEG-4 Video. When you stream the AVI files from WD My Cloud for playing on media players, portable devices or PC/Mac via DLNA media server, the data may be missing or loss during the streaming process.
Enable AVI playable through WD My Cloud
The WD My Cloud only supports certain types of codecs based on the extension of your file, such as MPEG2/4, H.264, and WMV9, support up to 1920x1080p 24fps, 1920x1080i 30fps, 1280x720p 60fps resolution. H.264 MP4 should be your best choice which can achieve high quality video in relatively low bitrates. You can check the User Manual for a list of supported codecs for each file extension. So, To play AVI videos through WD My Cloud easily with kinds of media devices like WD TV HD Live, PS3, Xbox 360 or other DLNA-compatible PC/Mac, you'd better convert AVI to a widely supported format i.e. H.264 MP4.
In order to stream the AVI files from WD My Cloud for playing on media players, portable devices or PC/Mac via DLNA media server, Pavtube Video Converter is such a wise choice for you to solve the problem. As an all-in-one AVI to WD My Cloud converting program to convert between all popular video formats - including MKV, AVI, Tivo, MOV etc.
Meanwhile, it also can convert camera/camcorder footage (.MXF, .MTS, .MOV, .XAVC, H.265 MP4/MOV...) to WD My Cloud or convert them into editable files for using in non-linear editing apps like Final Cut Pro, iMovie, FCE, Avid Media Composer, Adobe Premiere Pro and more NLEs. The HD footage can be compressed to SD video clips for storage when you wanna save storage space.
How to transcode AVI to H.264 MP4 for WD My Cloud
Step 1. Load original AVI files
Download, install and run AVI to WD My Cloud Converter. Click "Add Video" button on the main interface to load your AVI files to the program. (Drag&Drop function is included.)
Step 2: Choose output file format.
From "Format" bar drop-down list, choose the formats that you want to output for later use. For compatibility consideration, it is idea for you to choose "Common Video" > "H.264 HD Video (*.mp4)" as output file format.
Tip 1: With the right settings you can retain the quality of the original videos while also saving space, you can also click "Size(pix)" to select a lower resolution as the final resolution for saving storage space. This is particularly helpful when streaming over your network, depending on your network quality.
Tip 2: Simply click Settings bar and you can tweak the settings to your satisfaction or save it as preset.
Step 3. Start AVI to WD My Cloud Conversion.
Finally, hit the "Convert" button at the bottom of the main interface to start the conversion. It will automatically convert AVI to WD My Cloud H.264 MP4 video files.
After the conversion, click "Open" to quickly find the converted movies. Then, transfer the converted videos to WD My Cloud. Now your WD My Cloud will recognize, catalog, play and stream these AVI files at ease.