Technical Support

Pavtube provides lifelong free technical support. If you have any problems with Pavtube Blu-ray Ripper for Mac software, please feel free to send emails to dvdmacsupport@pavtube.com for help. Our support team is always ready to help you out.

To ensure your issues be processed more effectively, please include the following information in your email.
1) Product order number
2) The error message and log records
3) Product and its version number
4) The operation system information of your computer
5) Detailed description about your trouble

Before reporting your problem, please be sure that you are using the latest version of our product. You can follow Help menu-> Update to update your software to the latest version (update is free of charge).

For more information, you can visit http://www.multipelife.com/support/