Error playing video from snapchat (.mp4)

Snapchat is both a messaging platform and a social network. It not only you to send message to friends but also can share videos with friends. Sometimes, when your friend sends you a funny video, you maybe want to store the video on computer and play it with video players or post the Snapchat video to YouTube, FaceBook. However, some people reported that when they downloaded a video from Snapchat, they have error playing video from snapchat (.mp4):

"I have a video from snapchat that I have difficulties playing (on the computer). It's a .mp4 and it plays perfectly on VLC and QuickTime - but not on anything else. I've tried downloading all sorts of codecs and stuff but i dont get it to work. It dosen't work when uploaded to youtube or facebook. It can also be the reversed. The first images dont show but the rest of the video is fine."

Actually, it seems that Snapchat allows to select multiple clips of different parameters and stitch them together as one MP4. So when you get a MP4 video from Snapchat, it might have different codecs, which might not be supported by your video players and YouTube, FaceBook, Instagram and other video sites. The best way to solve the problem is to import the Snapchat MP4 video into a video converter, then then reexport it. The resulting exported .mp4 will then be usable on YouTube, FaceBook and any video player software.

Best Video Converter for Snapchat

Pavtube Video Converter Ultimate is a feature-packed and comprehensive piece of software that aims to be your go-to tool for converting, editing, enhancing, and even playing videos. It can convert any format video to MP4 video. Not matter what video format and codec you download from Snapchat, it can reexport the video files into a H.264 MP4 video with high definition. If needed, you also can output H.265 MP4 and 3D MP4 video. It can merge several video clips into a whole MP4 video file and split a whole MP4 video to several video segments. Apart from the MP4 extension, you also can change the video codec, bitrate, frame rate, resolution and audio parameters to make the resulting MP4 video playing with Windows Media Player, QuickTime, VLC and sharing on YouTube, FaceBook, Instagram without any hassle.

Besides MP4, you also can convert Snapchat videos to MKV, AVI, WMV, MOV, ProRes, H.265, etc video files. In addition, you also can transcode MKV, AVI, WMV, MOV, TS, VOB, ISO video files to MP4 and MOV video with H.264 codec for Snapchat using. It also can compress 4K video to 1080p for using on Snapchat. If you are using a Mac computer, you should use the equivalent Pavtube iMedia Converter for Mac that can convert Snapchat video to MP4.

Re-export Snapchat MP4 video to MP4

Step 1: Load Snapchat videos

Open this video converter, with the user-friendly interface, you can drag the Snapchat videos to it directly, you also can click the File and choose the videos from your PC hard drive. For saving much time and do more things, you can add the folder with multiple videos and do batch video conversion.

import Snapchat videos

Step 2: Choose MP4 video format

Choose one video from the output video list by clicking Format button, you can choose the common MP4 video, you also can get the HD MP4 video, etc. Friendly suggestion: Select the H.265 HD video (.*mp4) if you want to get the 4K videos, you can upscale the HD video to 4K video by adjusting the video resolution.

Output Youtube best uploading format

If you need to do some video parameters adjustment, click Setting and adjust the video parameters: video codec, audio codec, video frame, video bitrate, audio channels, etc. For some video fans, you can edit the video in this software, you also can cut/Trim/Split the video to smaller video size for smooth uploading Snapchat videos to YouTube, FaceBook, instagram.

edit snapchat video

Step 3: Finish the process

After above settings, you just need to press the Convert button at the main interface, then this video converter will finish all the settings you have done, wait for a while, brand new Snapchat video is ready for you.

Now, you can try to play the re-exported Snapchat MP4 videos with Windows Media Player, QuickTime, VLC or upload the Snapchat videos to YouTube, FaceBook and Instagram.

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