PS4 Pro Doesn't Play DVDs - Fixed!

Diana Joan

Mar 21, 2017 01:01 pm / Posted by Diana Joan

You can play DVD movies on PC with internal DVD-ROM. You also can watch DVD videos on TV with DVD Player. Is there any other way to play DVDs? PS4 Pro is offering a new way to view DVD movies. It’s initially designed to offer heightened gaming experiences, whether via your existing HDTV or a new 4K TV. But it also can be treated as a DVD Player.

Normally, it is easy to play DVD on PS4 Pro just by inserting the DVD discs. However, situations of "Can't Play DVD on PS4 Pro" often occur in some instances:

"PS4 Pro will not play blu-ray or dvd movie disks. My PS4Pro will not play DVD or BlueRay movie disks?  It reads game disks fine.  It can even read the title of DVD's and BlueRay movie disks, but when you select start from the menu bar, it generates the error "Cannot start the application. (CE-30022-7)" These same disks playback fine on other systems.  How to resolve?"

"Ps4 pro wont play dvd or blu ray. Everytime I try to play a movie I get a error code that says i must connect to the internet. The problem is I am connected. I even have the connect to internect box checked. I have the latest updates. I just bought this **bleep**. Anyone else having this issue?"

The reasons that cause the failure of DVD playback on PS4 Pro might be various. Generally, there are some factors that can affect DVD playback on PS4 Pro.

Fix "PS4 Pro Doesn't play DVDs" Issues

Case 1: PS4 Pro Internet Connection

Insert the DVD disc, and then select the content from the content area. Your PS4™ system must enable the disc playback feature over the Internet, one time only, before you can play any DVDs. After this feature is enabled, your PS4™ system doesn't have to connect to the Internet to play DVDs.

Case 2: DVD Region Codes

This issue is caused by disc’s protection technology, some DVD discs will not be played by PS4 Pro due to the region limitation, and some will not be played due to technology issue, due to users’ reports we know that PS4 Pro can only play limited DVD or Blu-ray discs.

Each PS4 Pro game console is manufactured for a specific DVD region, following international standards. The PS4 Pro console can play DVDs that are sold in the same region as the console. See the following tables for the countries in each disc region. Some DVDs are not region-encoded or are coded to all regions. Region-free DVDs will play on any PS4 Pro console.

Note Game discs for the PS4 Pro console are not coded to regions.

Find the region code represented as a number between 1 and 8 on the packaging, and verify that it matches your region.


Geographic regions/countries


United States, Canada, Bermuda, U.S. territories


Europe (except Russia, Ukraine, and Belarus), Middle East, Egypt, Japan, South Africa, Swaziland, Lesotho, Greenland


Southeast Asia, South Korea, Taiwan, Hong Kong SAR, Macau


Mexico, Central and South America, Australia, New Zealand, Oceania


India, Afghanistan, Ukraine, Belarus, Russia, Africa, Central and South Asia, North Korea


People's Republic of China, Hong Kong SAR




Special international venues, such as airplanes and cruise ships

You can use a DVD Region Killer to remove DVD region codes for PS4 Pro playback.

Case 3: Scratched DVD Can't be Played on PS4 Pro

Some DVD discs may not be playable on PS4 Pro due to scratches, dust, the quality of recording, or the characteristics of the recording device. In this case, you can use some DVD Copy tool to backup whole DVD video from the scratched, dust DVD discs. Then play DVD Video-TS folder on PS4 Pro.

Case 4: Unfriendly DVD for PS4 Pro

PS4 Pro can't play any DVD. Some DVD discs may damage your system:

  • 8 cm discs
  • Non-circular discs, such as discs in the shape of a card, star, or heart
  • Discs that are cracked or deformed, or discs that have been repaired

Some DVD Rippers can copy 8cm DVDs to Video-TS. Then you can add Video-TS folder to PS4 Pro for playback.

Case 5: Rare Instances

In rare instances, DVDs, BDs and other media may not play properly on your PS4™ system. This is primarily due to variations in the manufacturing process or encoding of the software.

Ultimate Solution- Convert DVD to PS4 Pro Compatible Video

PS4 Pro allows users to enjoy videos, photos, and music saved on USB storage devices and media servers using PS4 Media Player. You can rip and convert DVD to PS4 Pro supported video format then stream DVD video via USB or media server without worry about your DVD Region codes, DVD dust, DVD decryption technology, etc. You can use a DVD Converter to transcode DVD to the following formats which supported by PS4 Pro Media Player.

Media Player on PS4 Pro Supported Format:

  • MKV
    • Video: H.264/MPEG-4 AVC High Profile Level 4.2
    • Audio: MP3, AAC LC, AC-3 (Dolby Digital)
  • AVI
    • Video: MPEG4 ASP, H.264/MPEG-4 AVC High Profile Level 4.2
    • Audio: MP3, AAC LC, AC-3 (Dolby Digital)
  • MP4
    • Video: H.264/MPEG-4 AVC High Profile Level 4.2
    • Audio: AAC LC, AC-3 (Dolby Digital)

Pavtube BDMagic is an ideal DVD ripping tool to help you extract PS4 Pro supported video from DVD disc, DVD folder, DVD ISO/ISO without the help of the third-party software. It has internal DVD decrypter software to remove DVD copy protection such as Region Codes, CSS, RCE, key2Audio, UOP, etc then convert DVD to PS4 Pro supported MKV, AVI, MP4. With the customization feature, you can adjust video and audio codec, bit rate, frame rate, resolution to make the video to fit in your PS4 Pro perfectly. While other software may be unable to copy some certain DVDs or yield audio/video not in sync, Pavtube BDMagic almost always functions perfectly.

Step 1: Insert your DVD disc into your computer DVD drive, then launch the program, from "File" menu drop-down list, select "Load from disc" to import source DVD disc movies to the program. Pavtube BDMagic is also an excellent Blu-ray Ripper so you also can load Blu-ray disc to convert to PS4 Pro.


Step 2: Click "Format" bar, from its drop-down option, select HD MP4 from "HD Video" for PS4 Pro. PS4 Pro also supports MKV, AVI, so you also can choose HD AVI, HD MKV here.


PS4 Pro only supports H.264 codec MP4 with AAC or AC3 audio. So click "Settings" on the main interface to make sure if your MP4 video is in the settings.

MP4 settings

Step 3: Hit right-bottom "Convert" button to start to convert HD video to PS4 Pro supported MKV, MP4, AVI video. Once the process ends, open the output folder to get the generated files.

Play Converted DVD on PS4 Pro via USB

You'll need to download the Media Player from PlayStation®Store before you can play video on PS4 Pro via USB. Select Media Player from the content area and then select Download from the screen that appears. Then following the steps below to start view videos on PS4 Pro via USB.

1. Select  (Media Player) from the content area. Connected USB storage devices or media servers that are on the same network as your system will be detected and automatically displayed.

Play Video on PS4

2. Select the USB storage device or media server.

3. Select the DVD video that you want to play.

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