When I try to cast a video, my iPhone shows a rotating blue circle as if it's loading or connecting, and the Chromecast just continues to show the RealTimes home screen. Why?
Depending on their original format, videos uploaded to your MyCloud storage can take some time to become available for playback in a format supported by Chromecast. If you were trying to play the videos immediately after uploading them, this could explain the delay you experienced. When the video is being optimized for casting, you should see a percentage displayed inside the spinning circle that shows the progress of the optimization process.
This can depend on the format and size of the file you're trying to cast. Chromecast supports the formats listed here:
Chromecast supported Formats
|Image formats||Media container formats||Audio codecs|
If your videos are in a different format, or if the video bitrate is higher than 14 mbps, they will need to be reformat or convert it to a supported format for casting. Here Pavtube Video Converter is such a wise choice for you to solve the problem. As an all-in-one any videos to WD My Cloud converting program to convert between all popular video formats - including MKV, AVI, Tivo, MOV etc. Meanwhile, it also can convert camera/camcorder footage (.MXF, .MTS, .MOV, .XAVC, H.265 MP4/MOV...) to WD My Cloud or convert them into editable files for using in any portable devices, media player, non-linear editing apps. The HD/4K footage can be compressed to SD video clips for storage when you wanna save storage space.
How to Transcode Any videos to H.264 MP4 for WD My Cloud
Download, install and run Pavtube Video Converter. Here Windows version as example, Mac Version has the same steps besides the tiny differences in interface of the program.
Step 1. Load original files
Click "Add Video" button on the main interface to load your original files to the program. (Drag&Drop function is included.)
Step 2: Choose output file format.
From "Format" bar drop-down list, choose the formats that you want to output for later use. For compatibility consideration, it is idea for you to choose "Common Video" > "H.264 HD Video (*.mp4)" as output file format.
Tip 1: With the right settings you can retain the quality of the original videos while also saving space, you can also click "Size(pix)" to select a lower resolution as the final resolution for saving storage space. This is particularly helpful when streaming over your network, depending on your network quality.
Tip 2: Simply click Settings bar and you can tweak the settings to your satisfaction or save it as preset.
Step 3. Start Conversion.
Finally, hit the "Convert" button at the bottom of the main interface to start the conversion. It will automatically convert original files to WD My Cloud H.264 MP4 video files.
After the conversion, click "Open" to quickly find the converted movies. Then, transfer the converted videos to WD My Cloud. Now your WD My Cloud will recognize, catalog, play and stream these converted MP4 files at ease via casting via your iPhone.
Casting used to work fine, but now it doesn't. What happened?
Make sure that you have the most recent version of the RealTimes app on your device. Restarting the Chromecast maybe resolve this issue:
1. Remove the Chromecast device from the HDMI slot.
2. Unplug the USB cable or power cable (depending on how the device is powered up).
3. Reconnect the Chromecast and try again.